CirriusImpact is the latest offering from CGS, an industry expert in providing cloud solutions and integrating high-end functionality from companies such as NICE Systems and Presence Technology.
CirriusImpact provides the most complete, reliable, and dynamic technology solutions to assist our clients with exceeding their goals of providing the highest quality, performance, and customer satisfaction in their individual markets.
Being at the forefront of technological advancements, CirriusImpact is designed as a cloud-based technologies solution that is modular and easy to install, deploy and support, while still offering feature-rich functionality. Your system will be hosted on CGS’s state-of-the-art, secure data center that was designed in accordance with government specifications. With CirriusImpact, you will get the benefits of state-of-the-art solutions without requiring expert staffing to support them.
CirriusImpact excels in providing solutions. Our expertise and partnerships allow us to provide a complete range of technologies and services.
Our offering can be either provided as a complete solution, or as complementary to existing infrastructure
- Contact Centers
- Electronic Medical Record
- Backup Disaster Recovery
- Unified communications
- End-to-End Cloud Hosted
- Managed Services (MSP)
Each solution is designed carefully to maximize end user existing infrastructure as well as personnel capabilities.
CirriusImpact understand that each customer is unique in its solution requirements. As such we devised a flexed cloud delivery model suited for multitude of customer type(s).
CirriusImpact is based on the knowledge, experience, and technology necessary to take your customers’ experience to the next level, while providing you unsurpassed business benefits.
- Data center owned and operated by CGS, no co-locate vendor
- Full Teir 3 Data Center
- SAS 70 type I certification (SAS 70 type II in Q1 2011)
- Expansion plans to add DR (early 2011) and DC 2012