Executive Leadership

Yossi (Joseph) Teichman

President & CEO

Yossi (Joseph) Teichman, the president and chief executive officer (CEO) of Comtel Global Services (CGS) LLC, is responsible for driving the business and technology direction for the company. Yossi is an industry veteran in technology, operations, solution fulfillment, and process discipline arenas and has built multi-site and multi-culture organizations from the ground up. Under Yossi’s leadership, CGS has developed into a top-tier multi-disciplinary technology and sales execution organization.

Prior to joining CGS, Yossi held various executive management positions in technology solution organizations. Most notably as Chief Technology Officer (CTO) of NICE’s Customer Experience Management division, a global leader in providing solutions to improve customer interactions in contact centers and trading floors worldwide. At NICE, Yossi also held the position of Vice President of Professional Services, where he built from the ground up a complete customer services organization and implemented a successful go-to-market strategy to guide customer interactions from initial contact through fulfillment. His blend of technical expertise and understanding of customer needs has enabled him to develop long-term working partnerships with customers and vendors in reaching shared goals.

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John Spadiccini

Chief Operating Officer

John Spadaccini is Chief Operating Officer of Comtel Global Services (CGS) and is responsible for day-to-day operations, including logistics, production, integration and delivery. John brings more than 20 years experience in the Telecommunications / Contact Center industry. Prior to joining CGS, John was the Director of Manufacturing and Logistics at Isoetec/Executone. He has extensive experience in Manufacturing (Pacific Rim & Domestic), Logistics and Purchasing.

John’s abilities in the managing of CGS operation facilities has proven invaluable. From vendor management, through logistics production staging and delivery. His process creation and relation management has established CGS as a trusted advisor to its customers. John’s pursuit of excellence and 0 defect targets has established CGS as a high-quality sales execution company.

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Terry Rossio

Chief Technology Officer

Terry Rossio is Vice President of Technologies and Field operations within Comtel Global Services (CGS) and is responsible for all technology aspects of CGS, managing technology development, field operations as well as its IT/ IS. He leads the Data Center design and execution strategy, in addition to adopting and embedding leading technologies into CGS offerings. Terry has more than 15 years of increasing information technology and business expertise, most notably in the telecom and networking arenas and has a strong background in governmental (DoD) systems. Prior to joining CGS, Terry worked for Ameritech, a major telecom, and was the contact center application technology leader for NICE systems.

Mr. Rossio’s expertise is in building Best-of-Breed solutions centers to help our customers meet and exceed the growing needs of their internal and external requirements for their IT Infrastructure while leveraging their existing technologies more efficiently. His goal at CGS is to adopt and embed new technologies as CGS engages with customers who need technology solutions.

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Weeshin Wong

Director Field Operations

Weeshin (Wee) Wong is the Director of Field Operations at Comtel Global Services (CGS) and is in charge of application adaptation and project deliverance.

With more than 10 years of industry experience, Wee has substantial expertise in all aspects of application and hardware embedding, staging management, solution research, and field support. Wee manages all lab production development activities, including certification and staging.

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