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COMPANY

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ESTABLISHED WITH THE BEST IN THE BUSINESS

CirriusImpact was established in 2011 by Comtel Global Services, LLC (CGS) in cooperation with NICE Systems and Presence Technology to provide scalable contact center communications in the cloud. The business has grown and diversified, offering solutions spanning the full range of digital and analog communication technologies.

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MAKING COMMUNICATION INCLUSIVE

For more than a decade, CirriusImpact has been a premier provider of solutions for service-oriented organizations and companies, ensuring two-way communication between them and their patrons/customers/clients, overcoming obstacles as challenging as the digital divide.

LEVERAGING FRONT-LINE TECHNOLOGIES

With a proven track-record, CirriusImpact offers innovative solutions for diverse businesses, including for call centers, outbound campaigns, voice and data interactions, call recording, quality management (QM), workforce management (WFM), Interaction Analytics (IA), real-time dashboards, customized reports, etc.

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OUTSTANDING WORK ETHIC

There are lots of companies out there who want your business, but CirriusImpact wants your business to succeed. Our values underscore our commitment to excellence, quality solutions and customer satisfaction.

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